About Us
Our Story
Dispensing Centre was created with the idea that service should be at the heart of everything we do. From the very beginning, our vision has been to become an integral part of the healthcare journey providing not just medication, but trusted health advice and compassionate support to all.
After years of dedication, investment in our staff, robots and systems along with continuous refinement of our services, that vision has become a reality. We are proud to be known for our patient-centred approach and our unwavering commitment to excellence
We go beyond the traditional role of dispensing medication. We cater our services to meet the needs of our patients whether that’s servicing the local community, GP federations, small residential homes or large care groups.
Our team is highly trained, passionate, and ready to help you. Whether you need advice, medication support or help with a more complex query, Dispensing Centre is here for you—every step of the way.
From Humble Beginnings To A Leading Pharmacy Partner
Our story began with a simple vision — to redefine how pharmacy services support care homes, dental surgeries, and healthcare partners across the UK. What started as a small pharmacy has grown into a trusted, dynamic organisation serving hundreds of clients nationwide. Here’s how we got here:
The Beginning
In 2016, our journey began with just one pharmacist and one dedicated staff member operating from a modest dispensing centre. Despite the small team, our passion for delivering personalised, reliable pharmacy care quickly set us apart. Every prescription filled and every partnership built laid the foundation for the strong, patient-focused organisation we are today.
Building Partnerships and Trust
By 2018, we had started to work in partnership with multiple E-mar companies, allowing us to integrate technology into our pharmacy services and improve efficiency for care homes. This milestone helped us secure several care homes and one major care group, expanding our footprint and reinforcing our commitment to tailored, dependable service delivery.
Expanding Our Reach
In 2019, our expertise led us to partner with dental surgeries across England. We began providing pharmacy support to dental professionals, ensuring seamless access to essential medicines and compliance-focused dispensing. This diversification marked a key step in our growth, demonstrating our adaptability and broad healthcare knowledge.
Growing the Team
As our partnerships flourished, so did our team. By 2020, we had grown to over 12 team members, each bringing unique skills and a shared passion for excellence in pharmacy care. Our expanding workforce allowed us to enhance our operational capacity and strengthen our customer service.
A New Home for Innovation
2021 marked a transformative year. We moved into a new, spacious pharmacy unit, designed and built to support our growing operation. The redesign wasn’t just about space — it was about innovation and scalability. Our new premises allowed us to take on over 30 care homes, each receiving bespoke support and reliable supply services.
Embracing Automation
To improve accuracy and efficiency, 2022 saw the installation of our BD robot within the pharmacy. This cutting-edge technology automated key parts of our dispensing process, ensuring precision, speed, and consistency. It symbolised our commitment to innovation and continuous improvement in patient care.
Expanding Our Team and Impact
By 2023, our continued success meant our team had grown to over 27 highly trained professionals. Our staff’s dedication to service excellence has been at the heart of everything we do — from accurate dispensing to responsive support for our care home and healthcare partners.
Scaling New Heights
Our reach expanded even further in 2024. We proudly provided pharmacy services to over 120 care homes nationwide, solidifying our reputation as a trusted, forward-thinking pharmacy partner. Our scalable systems and dedicated team enabled us to maintain the personal touch that started it all, even as we grew.
New Horizons
In 2025, we continued to evolve by partnering with a GP federation to supply weight loss medication, reflecting our ongoing commitment to supporting modern healthcare needs. This initiative highlights our dedication to promoting wellbeing and offering innovative solutions that make a real difference in people’s lives.
Today and Beyond
From one pharmacist in 2016 to a thriving, tech-driven pharmacy team in 2025, our journey is a testament to hard work, trust, and innovation. As we look to the future, our focus remains clear: delivering excellence, expanding our partnerships from small independent care homes to large groups, and improving patient outcomes across every service we provide.
The Beginning
In 2016, our journey began with just one pharmacist and one dedicated staff member operating from a modest dispensing centre. Despite the small team, our passion for delivering personalised, reliable pharmacy care quickly set us apart. Every prescription filled and every partnership built laid the foundation for the strong, patient-focused organisation we are today.
Building Partnerships and Trust
By 2018, we had started to work in partnership with multiple E-mar companies, allowing us to integrate technology into our pharmacy services and improve efficiency for care homes. This milestone helped us secure several care homes and one major care group, expanding our footprint and reinforcing our commitment to tailored, dependable service delivery.
Expanding Our Reach
In 2019, our expertise led us to partner with dental surgeries across England. We began providing pharmacy support to dental professionals, ensuring seamless access to essential medicines and compliance-focused dispensing. This diversification marked a key step in our growth, demonstrating our adaptability and broad healthcare knowledge.
Growing the Team
As our partnerships flourished, so did our team. By 2020, we had grown to over 12 team members, each bringing unique skills and a shared passion for excellence in pharmacy care. Our expanding workforce allowed us to enhance our operational capacity and strengthen our customer service.
A New Home for Innovation
2021 marked a transformative year. We moved into a new, spacious pharmacy unit, designed and built to support our growing operation. The redesign wasn’t just about space — it was about innovation and scalability. Our new premises allowed us to take on over 30 care homes, each receiving bespoke support and reliable supply services.
Embracing Automation
To improve accuracy and efficiency, 2022 saw the installation of our BD robot within the pharmacy. This cutting-edge technology automated key parts of our dispensing process, ensuring precision, speed, and consistency. It symbolised our commitment to innovation and continuous improvement in patient care.
Expanding Our Team and Impact
By 2023, our continued success meant our team had grown to over 27 highly trained professionals. Our staff’s dedication to service excellence has been at the heart of everything we do — from accurate dispensing to responsive support for our care home and healthcare partners.
Scaling New Heights
Our reach expanded even further in 2024. We proudly provided pharmacy services to over 120 care homes nationwide, solidifying our reputation as a trusted, forward-thinking pharmacy partner. Our scalable systems and dedicated team enabled us to maintain the personal touch that started it all, even as we grew.
New Horizons
In 2025, we continued to evolve by partnering with a GP federation to supply weight loss medication, reflecting our ongoing commitment to supporting modern healthcare needs. This initiative highlights our dedication to promoting wellbeing and offering innovative solutions that make a real difference in people’s lives.
Today and Beyond
From one pharmacist in 2016 to a thriving, tech-driven pharmacy team in 2025, our journey is a testament to hard work, trust, and innovation. As we look to the future, our focus remains clear: delivering excellence, expanding our partnerships from small independent care homes to large groups, and improving patient outcomes across every service we provide.
Well By Vertis
Well by Vertis is a clinician-led provider of healthcare services across the UK. As an ethical provider who supports local healthcare services, they reinvest their profits back into our local primary care services – so when you invest in your health with well, you’re helping invest in the health of the community.
Supporting your wellbeing
Providing great healthcare
Investing in our community
Download Our App
Click here or scan the QR code using your smartphone to go to your app store and download the app. Or open your app store and search for
Find Your Pharmacy
Open the app and scan this QR code on your Android device or take a picture on your Apple device. Or you can search for your pharmacy by entering the pharmacy name, branch name or address.
Meet The Team
Pharmacy team – Over 16 Pharmacy Dispensers and Technicians Driver – Over 5 Pharmacy Drivers
Superintendent Pharmacist
Pharmacist
Operations Manager
Pharmacy Manager
Procurement Manager
HR Administration